privacy

Bizcess Privacy Policy  

Introduction

This Privacy Policy outlines Bizcess  ("the Company") practices with respect to information collected from users who access our website at www.bizcess.com, or otherwise share personal information with us (collectively: "Users "). 

Grounds for data collection 

The Company collects and processes personal data for various purposes. We want to be transparent about the legal grounds on which we rely to collect and use your personal information. These grounds ensure that we handle your data lawfully and respect your rights and privacy.

Consent: We may collect and process your personal data based on your explicit consent. When you provide us with your information, we will clearly explain the purpose of data collection and seek your consent before processing it for marketing or other relevant purposes. You have the right to withdraw your consent at any time.

Contractual Necessity: If you engage with us in a contractual relationship, such as purchasing our services or products, we may collect and process your personal data as necessary to fulfill our obligations. This includes activities like order processing, payment, and customer support.

Legitimate Interests: We may rely on legitimate interests to process your personal data when it is necessary for our legitimate business purposes. This includes activities such as analyzing website usage, improving our services, and preventing fraud or unauthorized access. We always consider your rights and ensure that our interests do not override your fundamental rights and freedoms.

Legal Obligations: In certain circumstances, we may be legally obligated to collect and process your personal data. This includes complying with applicable laws, regulations, or court orders. For example, we may need to retain certain information for tax or accounting purposes.

Vital Interests: If there is an emergency situation where someone's life or physical well-being is at risk, we may process personal data without consent to protect vital interests.

It is important to note that the specific legal grounds for data collection may vary depending on the nature of the personal data and applicable laws in your jurisdiction. We respect your privacy rights and are committed to handling your personal data responsibly and securely. If you have any concerns or questions about the grounds for data collection, please contact us using the information provided in this Privacy Policy.

What information we collect?

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
  • Social media information: If individuals engage with the Company through social media platforms, we may collect their public profiles, usernames, and any information they voluntarily share with your business on those platforms.
  • Customer transaction data: When individuals make purchases or engage in financial transactions with the Company, we may collect relevant information such as payment details, billing addresses, and order history.
  • Surveys and feedback: If individuals participate in surveys, provide feedback, or submit reviews, you may collect their responses and opinions.
  • Communication data: Any information exchanged through emails, online forms, or other communication channels between individuals and your business may be collected, including the content and metadata of those communications.
  • Demographic information: The Company may collect demographic details such as age, gender, and location to better understand the Company audience and tailor the Company marketing efforts.
  • Contact information: This includes names, email addresses, phone numbers, and mailing addresses that the Company collect when individuals sign up for newsletters, request information, or contact your business.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:
  • Provide and personalize our services: The information you provide enables us to deliver and personalize our digital marketing services to meet your specific needs. This includes tailoring our marketing campaigns, recommendations, and communications to align with your interests and preferences.
  • Improve our services: We constantly strive to enhance and optimize our services. The information collected helps us analyze user behavior, track trends, and gather insights to improve the effectiveness and relevance of our marketing strategies, website functionality, and user experience.
  • Communication and customer support: We may use your information to communicate with you, respond to your inquiries, provide customer support, and address any concerns or issues you may have.
  • Marketing and promotions: With your consent, we may use your information to send you marketing communications, promotional offers, newsletters, and other relevant materials about our products, services, or events. You have the right to opt-out of receiving such communications at any time.
  • Analytics and research: We may utilize your information for data analysis, market research, and statistical purposes to understand trends, consumer behavior, and preferences. This enables us to make informed business decisions and improve our overall marketing strategies.
  • Legal compliance: We may process your information to comply with applicable laws, regulations, legal processes, or government requests. This includes, but is not limited to, tax obligations, fraud prevention, and ensuring the security and integrity of our services.
  • Protection of rights and interests: We may use your information to protect the rights, property, or safety of our business, our users, or the public as required or permitted by law.
  • Aggregated and anonymized data: We may aggregate and anonymize the information we collect to create statistical or demographic data for various purposes, including industry analysis, research, and sharing with third parties. This data does not identify individuals personally.
  • Please note that the above list is not exhaustive, and we may use the information collected for other purposes that are compatible with the original intent of collection or as required by law.
    In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

    In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 
    • To provide services and fulfill your requests: We may share personal information with third-party providers who assist us in delivering the requested services, such as email marketing platforms, customer relationship management systems, or data analytics providers.
    • Marketing and advertising: We may engage third-party providers to help us with marketing and advertising activities, such as ad networks, social media platforms, or marketing agencies. This may involve sharing personal information for targeted advertising or measuring the effectiveness of our marketing campaigns.
    • Payment processing: In order to process payments for products or services, we may share personal information with trusted payment processors or financial institutions to facilitate secure and efficient transactions.
    • IT and technical support: We may disclose personal information to third-party providers who assist us with IT infrastructure, hosting services, technical support, or cybersecurity services to ensure the smooth operation and security of our systems and data.
    • Legal compliance: Personal information may be shared with third-party providers to comply with applicable laws, regulations, legal processes, or government requests. This may include sharing information with legal advisors, auditors, or law enforcement agencies.
    • Business operations and management: We may share personal information with third-party providers for general business operations and management purposes, such as accounting, auditing, or consulting services.
    • Mergers and acquisitions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to third parties involved in the transaction as part of due diligence or business integration processes.
    • Consent and other purposes: We may share personal information with third-party providers for any other purposes for which we have obtained your consent or as otherwise stated at the time of collection.

    We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

    User Rights

    You may request to: 
    1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
    2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
    3. Request rectification of your personal information that is in our control.
    4. Request erasure of your personal information. 
    5. Object to the processing of personal information by us. 
    6. Request to restrict processing of your personal information by us.
    7. Lodge a complaint with a supervisory authority.

    However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

    If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
    Subject: Data Protection 

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How do we safeguard your information?

    The Company take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. Here are some of the security practices we employ:

    Data Encryption: We utilize industry-standard encryption protocols, such as Secure Sockets Layer (SSL) or Transport Layer Security (TLS), to encrypt data transmission between your browser and our website. This helps protect your information during transit.

    Access Controls: We limit access to personal information to authorized personnel and third-party providers who need to know that information for legitimate business purposes. Access controls are implemented to ensure that only authorized individuals can access, process, or modify personal data.

    Secure Storage: Personal information is stored on secure servers, databases, or cloud-based platforms with appropriate security measures in place. These measures may include firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access and protect against data breaches.

    Employee Training: We provide regular training to our employees on privacy and security practices to ensure they understand their responsibilities in handling personal information and maintaining the confidentiality and integrity of data.

    Data Minimization: We only collect and retain personal information that is necessary for the purposes outlined in our Privacy Policy. We ensure that the information collected is relevant, accurate, and limited to what is required for its intended use.

    Incident Response: In the event of a data breach or security incident, we have procedures in place to promptly respond, assess the impact, and take appropriate measures to mitigate any potential harm. This includes notifying affected individuals and relevant authorities, as required by applicable laws.

    Third-Party Assessment: When engaging third-party service providers who may have access to personal information, we conduct due diligence to ensure they have appropriate security measures in place to protect the data.

    Regular Security Audits: We conduct periodic reviews and assessments of our security measures to identify and address any vulnerabilities or risks. This includes reviewing our systems, processes, and infrastructure to ensure they are up to date and aligned with industry best practices.

    While we implement these security practices, it is important to note that no method of data transmission or storage can be guaranteed as 100% secure. Therefore, we cannot guarantee absolute security, but we strive to use reasonable and appropriate measures to protect your personal information.

    If you have any concerns about the security of your personal information, please contact us using the information provided in this Privacy Policy.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    This section of our Privacy Policy explains the Company handles advertisements on our Site and outlines important information regarding the collection, use, and disclosure of data for advertising purposes.

    • Ad Networks and Third-Party Providers: We may work with third-party advertising networks, marketing partners, and service providers to display advertisements on our website. These entities may use cookies, web beacons, or similar technologies to collect information about your browsing behavior and interests to deliver more relevant and personalized advertisements.
    • Personalized Advertisements: We may personalize the advertisements you see on our website based on various factors, including your browsing history, search queries, demographic information, and interests. This personalization aims to make the ads more relevant and engaging to you.
    • Collection of Data for Advertisements: When you visit our website, our advertising partners may collect certain information from your device or browser to facilitate the delivery of targeted advertisements. This may include your IP address, device type, browser type, operating system, unique identifiers, and information about your interaction with the advertisements displayed.
    • Use of Data for Advertisements: The data collected for advertising purposes is used to display relevant advertisements, measure the effectiveness of advertising campaigns, and analyze user behavior and preferences. This helps us and our advertising partners deliver more targeted and engaging content to you.
    • Third-Party Ad Servers and Networks: Our website may display advertisements from third-party ad servers or ad networks. These entities may use their own cookies or similar technologies to collect information about your interactions with the advertisements displayed. We do not have control over the practices of these third parties, and their data collection and processing are subject to their respective privacy policies.
    • Opt-Out Options: We understand the importance of providing you with control over the advertisements you receive. You have the option to opt-out of personalized advertisements based on your interests and online behavior. Please refer to the "Opt-out Options from Personalized Advertisements" section of this Privacy Policy for detailed information on how to exercise your opt-out choices.
    • Children's Privacy: Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have unintentionally collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete the information.
    • Changes to Advertisements: We reserve the right to modify, replace, or remove advertisements on our website without prior notice. Such changes may occur due to changes in business strategies, partnerships, or user preferences.

    Please note that this section of our Privacy Policy specifically addresses advertisements displayed on our website. It does not cover advertisements you may encounter on external websites or platforms that you visit through links on our website. We encourage you to review the privacy policies of those websites or platforms for information regarding their advertising practices.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at support@bizcess.com.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at support@bizcess.com.

    Bizcess 
    3480 Preston Ridge Road Ste. 500A
    Alpharetta , GA 30005
    Last Modified May 2023 
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